Litigation &
Dispute Resolution
Residential Tenancy Disputes
Support for residential landlords and tenants
Disagreements between landlords and tenants can be stressful, time-consuming, and disruptive. Whether you're dealing with unpaid rent, property damage, bond issues, or ending a tenancy, understanding your rights and obligations early can help you resolve the matter more effectively.
At Smith and Partners, we provide practical advice to both landlords and tenants, helping clients understand their legal position and work towards the best possible outcome.
What is a contract breach?
A contract breach occurs when one party fails to meet the obligations they agreed to under a legally binding contract. This could involve failing to deliver goods or services, failing to make payment, not meeting agreed timeframes, or otherwise not complying with the terms of an agreement.
Not every disagreement amounts to a breach of contract. Understanding your rights, obligations, and the remedies available is often the first step towards resolving the dispute.
Common tenancy matters
Our team regularly advises clients on matters including:
- Rent arrears and unpaid rent
- Bond disputes
- Property damage claims
- Ending or terminating a tenancy
- Tenancy agreement disputes
- Healthy Homes and landlord obligations
- Repairs and maintenance responsibilities
- Unlawful eviction concerns
- Tenancy Tribunal applications and hearings
- Enforcement of Tenancy Tribunal orders
Every tenancy dispute is different, and the most appropriate approach will depend on the circumstances and the Residential Tenancies Act.
Understanding residential tenancy disputes
Most tenancy disputes arise when landlords and tenants disagree about their respective rights and responsibilities. This may involve unpaid rent, the condition of the property, bond refunds, repairs, or whether a tenancy has been ended correctly.
Many disputes can be resolved before a Tribunal hearing, particularly where both parties understand their legal obligations and options.
Resolving tenancy disputes
Not every tenancy dispute needs to proceed to a Tenancy Tribunal hearing.
Depending on your circumstances, resolution may involve:
- Negotiation between landlord and tenant
- Mediation
- Preparing or responding to a Tenancy Tribunal application
- Representation at the Tenancy Tribunal
- Enforcement of Tribunal orders
Our focus is on resolving disputes as efficiently as possible while protecting your rights throughout the process.
Why seek advice early?
Obtaining advice early can help you:
- Understand your rights and obligations
- Avoid unnecessary delays or costs
- Prepare for Tribunal proceedings if required
- Protect your investment or tenancy rights
- Achieve the best possible outcome
How Smith and Partners can help
Our Litigation & Dispute Resolution team advises both residential landlords and tenants on a wide range of tenancy matters throughout Auckland and New Zealand.
Whether you're trying to recover unpaid rent, resolve a bond dispute, respond to a Tribunal application, or understand your legal obligations, we'll explain your options in plain English and help you move forward with confidence.
If you're involved in a residential tenancy dispute, contact Smith and Partners to discuss your situation and learn how we can help.
Carolyn Ranson
Director
Nathan Tetzlaff
Senior Associate
Karolina Lepiesza
Solicitor
Tam Irvine
Meet Tam IrvinePeter Smith
Consultant
Deborah Sylvester
Personal Assistant
Frequently Asked Questions
Can I take my landlord or tenant to the Tenancy Tribunal?
Yes, if a tenancy dispute cannot be resolved directly, either a landlord or tenant may be able to apply to the Tenancy Tribunal. The Tribunal deals with a wide range of residential tenancy issues, including unpaid rent, bond disputes, property damage, repairs, and tenancy terminations. We can help you understand whether an application is appropriate and represent you if needed.
Can a landlord end a residential tenancy at any time?
No. Residential tenancies can only be ended in accordance with the Residential Tenancies Act and the terms of the tenancy agreement. There are specific notice periods and legal requirements that must be followed. If you're unsure about your rights or obligations, it's important to seek legal advice before taking action.
Who is responsible for repairs and maintenance?
Both landlords and tenants have responsibilities when it comes to maintaining a rental property. Landlords are generally responsible for keeping the property in a reasonable state of repair, while tenants must take reasonable care of the property and report maintenance issues promptly. If there is a dispute, we can help clarify each party's obligations.
Can tenancy disputes be resolved without a Tribunal hearing?
Yes. Many residential tenancy disputes are resolved through negotiation or mediation before reaching the Tenancy Tribunal. Seeking legal advice early can help clarify the issues, protect your rights, and increase the likelihood of reaching a practical resolution without formal proceedings.
What should I do if I receive a Tenancy Tribunal application?
Don't ignore it. A Tribunal application doesn't automatically mean the other party is correct, but you should respond promptly and understand your legal position before the hearing. We can help you prepare your response, gather supporting evidence, and represent you throughout the process if required.
Helping you navigate disputes
Practical articles and legal insights on disputes, litigation, mediation, and resolution.









