Working with Smith and Partners

Engaging a lawyer can be a daunting process. At Smith & Partners, our friendly and approachable team will help take the stress out of this situation. For new clients, we encourage you to simply phone us on 09 836 0939 or email We will identify the area of law that is concerning you and direct you to one of our specialist lawyers.

The next step is to come into the offices to meet with us. At that initial interview we will assist you in attempting to identify the problem and whether or not we can help.

By law, we cannot provide you with legal advice or carry out any instructions for you until after we have provided you with a copy of our Terms and Conditions of Engagement and Information for Clients
. We will provide you with these documents at this initial meeting or soon after, and explain our fee structure and provide an estimate where possible.

We will not begin work for you until you have clearly stated your intention for us to proceed. If you do decide to proceed, we will discuss how the law applies, and how we can help.  We will then send you a “Letter of Engagement” outlining the work you have instructed us to carry out on your behalf, naming the people responsible for carrying out the work and re-stating the costs estimated for you.

If there are unforeseen complications, we will advise you as soon as possible to confirm that you are happy for us to continue working on the issue, this work will be charged at a pre-determined hourly rate.

When you work with us, you can rest assured that you’ll receive professional legal advice that is easy to understand, ensuring that you achieve practical results