What Is A Letter of Demand?

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A letter of demand is a letter sent by a creditor to a person or business that owes that creditor money, when the debtor (the one who owes the money) has not paid.

When should you send a letter of demand?
You should send a letter of demand when you have already made various unsuccessful attempts to get a debtor to pay – such as reminder letters and follow up phone calls. A letter of demand is often perceived by the debtor as being more forceful than a reminder letter, but still allows you maintain an ongoing working relationship with your debtor.

It is often used as the initial step in considering whether it is necessary to file legal proceedings for the recovery of a debt.

What should be included in a letter of demand?
The letter should outline the agreement between the parties, including the amount owed and requesting payment within a definite period of time, usually seven (7) days from the date of the letter.

It is a good idea to include the words “Letter of Demand” in the title of the letter, you may also wish to mention in the letter that you may commence legal action if the debtor does not pay. Technically, a demand can be sent by email but it is recommended that a letter be sent on official letterhead to formalise the demand.

What is the difference between a letter of demand and a statutory demand?
A statutory demand nz is a document that serves as the first step in the legal process to “wind up” a company (put the company into liquidation). It can be served on companies, and only if certain criteria are met. Serving a statutory demand on a debtor company can result in a breakdown of the ongoing working relationship between you and the debtor.

How can I increase my chances of being paid?
You can send a letter of demand yourself – on your own behalf or on behalf of your business. However, having a law firm send a letter of demand on your behalf can often provide the extra motivation needed to get a debtor to pay immediately.

What are the benefits of a letter of demand?
A letter of demand:
• Is cheaper than a statutory demand (even when it comes from a law firm)
   • Can be sent to any debtor, not just companies
• Does not require you to involve the Court
• Can be sent quickly – there are no procedural delays
• Does not require official “service” – it can just be sent by email or post

Using a letter of demand
A letter of demand is a cost effective way of opening up the communication between the parties.

If you have a bad debtor you’d like some assistance with, contact Wendy Alexander and see for yourself how effective a letter of demand from Smith and Partner’s debt collection team can be.

For a one off fee of $375 + GST, office expenses and disbursements our experienced debt collection team will:
• Investigate the background of the debt
• Explain your options
• Send a letter of demand to the debtor

Through effective communication and negotiation skills by our experienced debt collection team, payment is often achieved and in some cases full recovery of penalty interest and legal costs.  For advice on the above debt recovery processes, phone Wendy Alexander on 09 837 6844 as soon as possible.


 A statutory demand is
Wendy Alexander on (09) 837 6844 or by email at wendy.alexander@smithpartners.co.nz.

You may also be interested in reading:
How Do I Get A Customer To Pay?

What is a Statutory Demand?